Bookings are confirmed after a 30% deposit. Full payment required 6 weeks before departure. Late bookings require full payment on confirmation.
Late bookings (less than 7 days) may incur extra fees. Payment must be made immediately on confirmation.
Prices may change due to fuel, taxes, currency fluctuations, or supplier adjustments.
Payments accepted via EFT or cash deposit. Provide confirmation of payment.
Clients must obtain adequate travel insurance. Tlhari is not responsible if insurance is insufficient or not obtained.
All timings are estimates. Tlhari is not liable for delays or schedule changes.
Clients must reconfirm flights at least 72 hours prior. Tlhari is not liable for failure to do so.
Travel documents prepared after full payment. Check all details carefully before departure.
Any extra expenses due to delays are for the passenger’s account.
Amendments may incur supplier fees + R250 admin fee per person. Unused services not refunded.
Cancellation fees depend on fare type and suppliers. Tlhari may charge up to 100% in special cases.
Minor changes may occur; Tlhari not liable for minor adjustments. Significant changes will be communicated.
Report lost or stolen tickets immediately. Replacements depend on airline approval.
Refunds processed according to airline policies; may take up to 12 weeks.
Report issues immediately to suppliers or Tlhari. Customer Service contact: [email protected]
Clients are responsible for valid passports, visas, and vaccinations. Tlhari is not liable for non-compliance.
Includes taxes, special requests, medical info, renovations, credit card charges, and driver’s license requirements.
Tlhari not liable for events outside control such as war, natural disasters, strikes, or weather.
Tlhari acts as agent only. Liability rests with suppliers of services.
Legal proceedings may be instituted in any Magistrate’s Court in South Africa.
These Terms + booking form + invoice = full agreement. Governed by South African law.
By submitting, client confirms authority to make the booking and accept Terms & Conditions.
